Hear what homeowners say about Puryear Custom Pools

 

reviews-001

Positive: Professionalism, Quality, Responsiveness

“We heard about Puryear Pools from a friend that had previously built a pool with them… Our custom design was a 38-foot play pool with an in-grounded spa (see pics). At each step of the process, the people at Puryear that we interacted with were helpful, friendly, responsive, and professional… Each of the specialized work crews were meticulous with the work they did (especially the tile/coping guy!), and most finished their tasks Exactly to the posted schedule… In terms of how long things took, work started with the dog, which started June 11, and we were filling the pool with water by August 12… In particular, I would like to just say that our Project Manager/Superintendent, Chris Barnes, was key to the good experience we had… Chris was great about keeping us informed to what was going on at all times, and he was also very responsive to any issues or questions that we had… In conclusion, as someone that was totally new to the pool building process, I would highly recommended Puryear based on my experience…”

John Myers

Review taken from Google

reviews-002

Positive: Professionalism, Quality, Responsiveness, Value

“Our pool was completed in March of 2021, from the first time we stepped foot into Puryear’s office, they have been kind, professional, and listened to our wants and needs. Everyone from our designer, Brandon, to our project manager, Preston, the office staff, Alisa, and the service team have been amazing. They kept us informed and up to date every step of the way. The quality of work you receive with Puryear Custom Pools is OUTSTANDING! I wouldn’t change one thing about them or their process. Highly recommended to many friends and neighbors looking to build. You won’t regret it! We absolutely LOVE our new pool! Beautiful, quality work at an affordable price.”

Jolene Ortiz

Review taken from Google

Positive: Professionalism

“Omg, to say we had a great experience wouldn’t even be enough! This company did an amazing job in refreshing our backyard, the transformation is awesome! Just see below, we went from old sand stone to beautiful travertine with blue pebble… Our project manager John was amazing, I’m all about communication and he fulfilled that and more! We totally recommend Puryear for a pool remodel, over and over!”

Cortney Watts

Review taken from Google

reviews-006

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“After reviewing and researching several companies, we chose Puryear to build an in-ground pool at our newly purchased home. Although pricing and quality were the main factors in who we chose, ultimately it was the relational comfort that Puryear gave us that made our decision. From the start our experience was great. Derek (our salesperson) was professional and knowledgeable in helping us design our pool. Mickey (our contractor) kept us informed on each step of the building process. He answered our many questions and followed up to validate we were happy with the result at each step of the process. Jefferson (our service agent) trained us on how to maintain our pool. Knowing that this was our first pool, he took extra time setting our expectations and confirming we understood. The experience from beginning to end went better than we could have ever expected. We would and do recommend Puryear Custom Pools to anyone who is looking to build a pool.”

BT Sheffield

Review taken from Google

“It’s almost summer…my oasis is almost ready! 🙂 Just wanted to post my experience and recent activity with Puryear Pools. First off – I just want to say Thank you to Tom, Scott, John and RED for an awesome process in designing, building and overall customer service with my pool. I had an empty back yard with mounds of dog poo everywhere…Tom came out and took some photos and measurements and, in a week, came back with the most perfect 3D design for my backyard oasis getaway! Since it was built (Sept 2016) – a lot of dirt/sand/debris collected in the bottom…but I chatted with my construction guy Scott who referred me to John and on a Saturday John called and walked me thru setting up my pump so it could get the best suction available. After a few hours, I had all the mess cleaned and even took apart the filter to give it it’s 3rd cleaning. Really appreciate the customer service John and his team showed to help me through this. PP is a great company and I am a super happy client. Thanks all!!”

James Underwood

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness

“We recently used Puryear Pools to renovate our swimming pool and make some design changes to it. I requested information online and soon after received a phone call from John and we set up an appointment on a weekend which was best for us. We were undecided on some of the design so we met with him at the office on a Sunday and he went over everything. We were very impressed with how much effort John made to accommodate our schedule so we didn’t reach out to other companies for a quote because he is customer focused 100%.

I had some questions about my landscaping I thought was related to the remodel. I talked to John and the manager and they scheduled a time to come over immediately. They listened to all my concerns and then as kindly as possible pointed out what the real issue was. They emailed all the information I needed to know how to address each of my concerns.

Anytime I have a question John always responds promptly which I appreciate greatly. This is a top-notch swimming pool company and I highly recommend them. If you use them to construct a new pool or for a pool remodel you can rest easy knowing John and the team will be there when you need them!”

Robin Hood

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Started my pool project early July and my pool was finished by end of Aug. Mikey was very professional and always answered any questions we had. I recommend Puryear for your pools new construction or any pool services.

Mohammad Hamdan

Review taken from Google

“Guy Pinholder was our supervisor— so good to explain everything and help us through decisions and options. Grateful for all he did and his patience. Brandon Cleaver did our pool school—so nice and helpful—explained it all and showed us how everything worked. Did a terrific job!

Cheryll Duffie

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Puryear did a fantastic job from start to finish. From design to construction to the service and pool school, we have been so pleased with their hard work and professionalism. We were a little nervous to take on the process of a pool build from all the horror stories you hear, but Puryear made the pool build process seamless. If we had any problems along the way, Tom and the crew stepped up to make it right. It’s no wonder Puryear made the top 50 list. If we had it to do over again, we’d do it in a heartbeat. I highly recommend Puryear Custom Pools for your pool build needs.
Sincerely,”

Frank Escobar

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Puryear Custom Pools named Top 50 Pool Builder for a good reason…me! We are absolutely delighted with what they built for us. From day one to completion, they kept us informed step by step, provided clearly top construction crews with each phase done right and timely. Their team starting with Evan and project managed by Tim, and taking us to the finish line by Matthew, Austan and Josh simply made the experience stress-free to get us to our happy place. They enabled no doubt what’s to come much fun and joyful memories. Five stars for you Puryear Custom Pools!”

Mike Estep

Review taken from Google

Positive: Professionalism, Quality, Responsiveness

“Puryear built us a great pool in 2016. They have serviced the pool since it was finished. Today, we had Dominique come out and trouble shoot an issue with our variable speed pump. Dominique was on time and quickly diagnosed the problem and repaired the pump. He was very professional and polite and knowledgeable! Glad he’s part of the Puryear team.”

Jeff Harkins

Review taken from Google

Positive: Professionalism

“Puryear built our pool 11 years ago. It was a phenomenal success and everything they promised. Recently, we had it remodeled. After getting 3 bids, we went with who we knew would get it done well and at a good price. Puryear ultimately delivered, again. And lastly, and based on my most recent use, they made a couple of service calls to repair our electrical equipment. They not only accurately diagnosed the issues but even stood behind some fall-out items. Their entire service department is beyond first class, as is all the staff I’ve dealt with. And one insight I gleaned about why they are so successful, the staff loves working for the owners, a truly family owned and operated company. Bravo, Puryear, thanks for being the sort of company I want to deal with for the next decade.”

Robert Karov

Review taken from Google

Positive: Professionalism, Responsiveness

“This is our 1st ever pool and we’ve been really happy with the design and build process. Every single person has been so patient and helpful with all our questions. Our pool looks great, and we’re so excited to swim this summer!”

Amy Ryan

Review taken from Google

Positive: Professionalism, Quality, Responsiveness

“From start to finish, Puryear was great. I started planning for pool creation around March of 2021. Even with the shortage of supplies and high demand for pools, we were able to knock this out within a few months. Very happy with the pool and certainly glad to be able to spend the rest of summer using it. Highly recommend this company as everyone is very friendly and helpful throughout the entire process. I certainly understand how pools work a lot more than I did before going through this journey.”

Geoff Graham

Review taken from Google

Positive: Professionalism, Quality, Responsiveness

“Puryear was a wonderful company to work with from design to construction to completion of my pool and pavilion! We had so much rain after excavation and Puryear continued to redo and make sure everything was done correctly and safely so I could have my gorgeous pool! I am very pleased with my pool and the follow up service they offer. I would recommend them to everyone.”

Susan Morris

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness

“Our family is extremely pleased with Puryear Custom Pools and the whole process from the design to pool completion.

Melissa Bass (Sales and Design) and Chris Barnes (Pool Project Manager) were both extremely helpful in resolving any questions or changes we wanted to implement. Our build was exceptional executed with both quality and speed. We will recommend Puryear to anyone in the market for a pool.”

J.L

Review taken from Google

“Puryear built the pool that came with the house that I bought. I’ve used them for weekly/quarterly maintenance for about 6 months now. It’s great to know that everything is taken care of and I know that they’ve been here because they leave a card documenting the chemical levels and what was done.

Recently, I had a problem with the spa/pool heater (not working and leaking water). I discovered it after-hours (of course) but called and left a message. John called me first thing the next morning and had someone on their way right then. By the time I got home from work that evening, everything was fixed! Excellent service– I couldn’t be happier!”

Suzette L
Saginaw, TX

Review taken from Yelp

“Had an install of new pool equipment today by Dom and Will. I was highly impressed with their knowledge and professionalism. The install was fast, VERY well done, and the guys were lot of fun and full of great advice and information. After purchasing my equipment from Scott and have the install completed by Dom and Will, Puryear has earned my business for life! Thank you for all you do!”

Ryan S
Arlington, TX

Review taken from Yelp

“We decided to build a pool early in the year. We are first time pool owners so the decision was not taken lightly. We did our research and asked around for referrals. I reviewed Puryear’s website and I like the fact that 1) they give you ballpark price ranges and 2) they give you an overview of the process. One of our friends also recommended Puryear. We decided to have a consultation. Derek, our representative, was the best! He was very accommodating and explained all of the options. He designed a pool that maximized our yard and incorporated the features we wanted. We received a computer-generated drawing of the pool from all angles. Derek provides documentation for the HOA approval and bank financing processes. We were pleasantly surprised with the cost estimate. We called other pool companies and they were more expensive. When construction started, we were nervous, but our construction manager, Guy, kept us informed every day. Anytime we had a question, Guy responded promptly. The workmanship is beautiful. The crews did a phenomenal job. We could not be more pleased with the product and the overall experience.”

Christina K
Keller, TX

Review taken from Yelp

“Alex with Puryear Pools is fantastic to work with! He is very detailed and worked extremely hard at meeting our budget for our pool. He was very thorough and assisted in our choices for designing our pool. We received several pools estimates and it was because of Alex that we went with Puryear.

Thanks. Alexander’s”

Michael A
Keller, TX

Review taken from Yelp

Puryear built our pool and has performed all the services since. They are dependable, professional, and provide great service. We are first time pool owners so have had lots of questions along the way including panicked texts late at night! John has always answered us quickly and provided us the information we needed. Always great communication and easy to do business with. I would highly recommend Puryear for all your pool needs!”

Susan S
TX, TX

Review taken from Yelp

“After much consideration and meeting with various contractors we opted to work with Puryear Custom Pools to build our backyard oasis so my wife would be close to water. Never being a pool owner – I knew very little about pools until I started inquiring with several other pool builders. I found in working with Brian Drake that Puryear includes more things in their standard pools that others list as upgrades.

I know I must have made about 10 change orders even up until the last week or so of the build and Puryear was the most accommodating. The price they quoted for the pool was the exact price we paid – not a single upcharge.

After construction began – they took into consideration several factors such as running a drain all the way around the house as opposed to digging under our paverstone drive way to avoid potential problems in the future. I know that was costly – but having them absorb that expense to ensure I didn’t have problems with the driveway in the future was exceptional.

Mickey was my main contact from the initial inspection to the final sweeping of the deck. Mickey kept me in the loop on timelines and even though we had some considerable rain – he maintained as close to the timeline as mother nature would allow.

We went with about 1100 SF of Cabridge Cobblestone Pavers for the decking and we were so glad we did. Gave the backyard decking some real character. Brian also assisted me with a design to maximize the size of the pool which was 82 perimeter feet 11,300 gallons to maximize the size of the pool, give it some character and maximize entertaining space.

Even with a pool in the yard – it looks considerably larger than it did prior with just grass and a small tree. Brian recommended some ideas for the pool design to include a raised rear beam that really made the pool stand outf.

We went with a light color Aquabright lifetime guarantee and upgraded on the pump. Even with the pump running 23 hours a day – we haven’t noticed an increase in our electric bill. Was well worth the small increase in cost for the better pump and the color of the Aquabright gives the pool a tropical look.

In addition to the having tight access to the yard Mickey and his crew only went a minimal amount into my neighbors properly. They had to use a bobcat to shuttle so I didn’t have to take down a mature live oak tree. Literally – the clearance was about 3 inches between the two sides.

If I would have known the process was so easy and they were so exceptional to work with – I would have put the pool in my yard six years ago. Highly recommend Puryear Pool for your backyard oasis!”

N D
Mansfield, TX

Review taken from Yelp

“In DFW, there is no better option if you want an amazing, unique and quality built pool with a price that matches than Puryear Custom Pools. The people are their greatest asset. Outstanding communication with their home owners from day one and beyond. They are there for you every step of the way and will go well out of their way to make sure that you are overly satisfied with the products and service that you receive.

P – Professional and Extremely Competent
U – Uniquely Original
R – Reliable Like the Sunrise
Y – Yielding (Flexible)
E – Excellence in All They Do
A – Awe’ Inspiring and Award Winning
R – Respected Pool Builder

C – Communication Is the Key
U – Undeniably the Best Service Anywhere
S – Smiling Because They Love What They Do
T – Topnotch Pools
O – Outright the Best Pool Builder on Earth
M – Magnificent

P – Personalized
O – Original Like a Snowflake
O – Oversized Awesome
L – Lifelong Dedication to Their Pool Owners
S – Service Is What They Do

Jason P
Roanoke, TX

Review taken from Yelp

“We are so happy to be able to write this review for Puryear Custom Pools! Our pool was built by Puryear 3 years ago. Each of the crews that came through were fantastic! Competent, respectful, knowledgeable, and hardworking, sometimes staying well into the evening to get the job done. Our pool is beautiful (just as depicted in our design sketches), and an endless source of pleasure!!!

I am writing this review 3 years later, because Puryear Pools just finished the repair of our pool. Soon after the completion of our pool, the ground shifted and our pool “dropped” (not uncommon with the clay ground in this area). Although our pool “dropped” it remained structurally sound, a testament to the quality of workmanship. We were told we needed to wait to make sure the ground had stopped “moving” (numerous tests were performed to ensure the integrity of the pool and plumbing). We were still able to use and enjoy our pool during this time. Once it was determined there was no more movement in the pool the restoration took place. Again, every crew that came through to do this correction was amazing!

The honesty and integrity shown by this company makes us glad we chose to build our pool with Puryear Custom Pools! We truly feel they went above and beyond!!!!”

Caroline M
McKinney, TX

Review taken from Yelp

“I don’t write many reviews. I thought the other reviews of this business were contrary to my experience. Our pool and hot tub went in four years ago. Planning and execution were very good. The end product was excellent. Service since then has been excellent.”

Rand M
Newark, TX

Review taken from Yelp

“After building our new home, we elected to go with Puryear Custom Pools rather than our previous pool installer and we are so glad we did! There were some bumps in the road, but they were excellent at getting all issues resolved and we now have a beautiful backyard to show for it. The warranty department has been amazing! Between John and Jordan, they were quick to resolve any issues that we had. Granted our issues were minor, but they were resolved timely and we are extremely satisfied with the results. We have continued our experience by using their service department to keep our pool and hot tub in tip top shape. Angel is the best! Highly recommend to anyone wanting a pool!”

Angie L
Fort Worth, TX

Review taken from Yelp

“John and his crew did an amazing job on our pool remodel. He was professional, timely and very knowledgeable about the challenges our outdated and un-level pool had. His team worked hard to get the job done as quickly as possible. Furthermore, John came in exactly on budget and didn’t ask for any additional funds, even when encountering extra work that needed to be done. I can’t recommend Puryear Pool and John Morcillo enough. We are extremely pleased with the final product.

Michael P.
Fort Worth, TX

Review taken from Yelp

“I am in the beginning phases of adding a pool and backyard deck area and decided to give Puryear a call. Being referred to them by a friend, I had only heard amazing things about this company. I spoke with the owner, Jennifer, about quotes, coming out to look at my property and asked about different ideas. Not only was Jennifer professional and nice but very well versed in her knowledge of her business. I will probably go with Puryear when we do install!”

Vania F.
Keller, TX

Review taken from Yelp

Puryear Custom Pools is the best custom pool builder in DFW. Jennifer and Jason are wonderful to work with. Their charitable involvement in the community is something I don’t think I have ever seen any other pool company in the metroplex or anywhere for that matter do. Kudos to the Satterwhites and if you are looking for a pool builder in the DFW area, you would be crazy not to give them a try.”

Skip H.
Corpus Christi, TX

Review taken from Yelp

“We had an amazing experience with Puryear. From design to installation, the team was there for us and kept us up to date on all of the steps. I would and have recommended them to others, and I will use them again when I add to my backyard paradise.”

Kim L.
Colleyville, TX

Review taken from Yelp

“One of the best companies out there. Great service from start to finish. Beautiful design, many options to choose from the tile, type of decking, equipment choices to the premium pool finishes! They have it all. There prices are one of the best in the area”

Stan T.
Fort Worth, TX

Review taken from Yelp

“We just got done with building our first pool and I could not be more pleased with it! We were a bit nervous about what to expect but Chris Brabson our designer was great about walking us through the entire process and expected time frame for completion. Chris designed an amazing pool for us and even worked with us on keeping within our budget. Our builders Guy and Kevin were awesome! We had some unexpected and unique issues when on the dig we hit an underground spring that kept the pool full of water throughout the entire process. Even with our unique issue they were able to work up a solution (without any added cost) and were able to complete the pool in the expected time frame (8 weeks). The finished product was better than expected and we couldn’t be more pleased. We would highly recommend Puryear Custom Pools to anyone looking to build a pool.”

Elaine B.
Prosper, TX

Review taken from Yelp

“Puryear Pools was chosen to do our pool in 2010, after a thorough search through eight other local pool companies. The building process went smoothly, and the pool looked fantastic. We had arbors built at the same time by a Puryear contractor, and they also turned out excellent. Communication was good throughout the process and we were extremely pleased.

In 2011, we experienced a long stretch of freezing weather (12 degrees for days) and the coping around the pool began to chip off once the weather improved. The owner of Puryear Pools came out and was extremely concerned since the materials were sold as “weatherproof.” My first thought was “Okay, here comes trouble!!” But after talking to the coping company, Puryear came back out and replaced all of it. Problem solved.

In 2012, we had Puryear come back to add a wired display controller unit inside our house. Almost immediately, we began having issues with the display—sometimes it would flicker, sometimes it wouldn’t respond, sometimes it would be completely dead. When Puryear was initially unable to figure out what was wrong, they brought the manufacturer’s repair people out to try to determine the issue. Even they couldn’t. I was in constant contact with both the office manager at Puryear and the service manager during this time, and both were excellent to work with. They both assured me that they would figure this out and I would be happy with the result. Eventually, a Puryear service rep found the issue and it now works great. Problem solved.

In late 2013, I opted to add the iPhone link to our pool system and I contacted Puryear to do this. It worked for about 24 hours and then went dead. I began to wonder if I was just jinxed. But Puryear’s service team quickly found the problem, replaced the unit with a new one, and it has worked perfectly since.

The point of my telling about the various pool issues is that Puryear has ALWAYS come through with service after the sale. Several neighbors used other pool builders for their pools, and I’ve heard nothing but complaints about service problems and these other pool companies either disappearing or not responding. I have not had that issue with Puryear.

While I would certainly prefer not to have any service problems ever, real life gets in the way of that. Knowing that the company that built my pool and sold me the equipment will respond to my emails & phone calls quickly has made a huge difference.

I highly recommend this company for anyone wanting to build a pool. They absolutely build a beautiful pool! But it’s easy to get caught up in the sales process with pool builders–picking designs, colors, etc—so please keep in mind that whatever you build will ultimately need some type of service. And after 4 years, Puryear is still helping to make my pool experience the best possible. I couldn’t ask for more.

If I move and build another pool, I will go to Puryear again. And not many pool owners I know will say they would use the same builder again.

Without a doubt, I sure will.”

J.R. R.
Trophy Club, TX

Review taken from Yelp

“I would have to say that if you are planning to build a backyard oasis look no further. Our experience was nothing short of amazing. From day one of the planning when Brandon came out and was excited to do our design, which I must say he nailed it! To the construction, which was handled by James Antonio, we were always kept up to date with what was happening and when it was going to take place. I was home most of the time during the build, so I was able to witness most of the work that took place, and I must say that it was top notch. The workers that came out were genuinely happy to be there and the quality of work showed their happiness.

It isn’t very often that you get to hear from an owner of a company, but they called us every week to see how things were going. You just don’t see that level of service from too many companies these days.

If you are looking to have a slice of paradise built in your back yard, give these guys a shot, I’m sure you won’t be disappointed!!”

Jim C.
Hyattsville, MD

Review taken from Yelp

Puryear pool company is a first-class operation…. Doing business with them was a pleasure. I’m not the type of guy that enjoys doing business with many people, but Puryear made it an enjoyable experience. They treat you with respect no matter how small your pool is. I got frequent phone calls checking on us and updates on what would take place next in the building process. Everyone is always available to answer questions and they were happy to do so. I would highly recommend Puryear for your pool build. They travel the entire DFW area. I can’t imagine anyone producing a better finished product or conducting their business in a more professional manner. They were the best part of our new home build.”

Rodney B.
Sachse, TX

Review taken from Yelp

“Everyone was very nice and provided great service. Larry answered all calls no matter what time and came out if I had any issues. All subcontractors worked very quickly and answered questions if I had them. Very very happy with my service and pool!!!”

Sophia Denmark

Review taken from Houzz

“We are very pleased overall with product and service. Will definitely recommend Puryear to our friends. Thanks for making this a good overall experience!”

Terry Mitchell

Review taken from Houzz

“My wife and I were extremely happy with everything from start to finish with Puryear Pools! From our initial consultation with Brandon all the way through to “Pool School” with Brian, everyone was nothing but informative and professional.

Our Superintendent Mickey, whom we dealt with the most during the building process, was TOP-NOTCH!! His preparation, attention to detail and keeping us up-to-date on progress was exceptional and very professional!! He went above and beyond what we expected!!

The construction crews were also very professional, friendly, hardworking and always cleaned up after they were finished.

We would highly recommend Puryear Pools to anyone!!”

Mike Power

Review taken from Houzz

“Steve was a great help in the design process. Our process was a little different, another pool place had designed a pool we loved but was unable to build it. Working with Steve he was able to use the drawings we had and bring it up to Puryear standards. There were a few bumps along the way with him but we worked through them and we are happy. We have referred him to our neighbors who want a pool as well.”

Jay Grantland

Review taken from Houzz

“This is our first pool built in our home. We were very nervous about the experience and who we should hire. After contacting several contractors, we contacted Puryear. Steve was very courteous and patient with us. From that moment, after speaking with Steve and dealing with him, we knew he was the one we wanted to deal with.

From the beginning to the end, Steve and Kenny have been very helpful. They addressed our issues and questions very promptly and we were taken care of. We are happy with the service you guys have provided and our pool.”

Hassan Ali

Review taken from Houzz

“Our experience was great through both the sales and construction process. We will be more than happy to recommend Puryear Pools in the future.”

Greg Zemanek

Review taken from Houzz

“I was very pleased with my pool designer and my superintendent; Guy. Guy did an amazing job! I have referred a couple of people who are actively looking to purchase a pool who are considering using Puryear”

Traci Beeson

Review taken from Houzz

“Several neighbors stopped by and asked about our experience with Puryear. We said we were very pleased and would highly recommend for a pool build!”

Mary Gorley

Review taken from Houzz

“Outstanding company and employees- professional, courteous, expert in their work-meticulous. Work done as if it was their own! Puryear has been a dream to work with!”

Ted Snow

Review taken from Houzz

“Great job Puryear! We are very proud of our backyard! You guys worked hard even through all the rain. Thank you very much!”

jblake54321

Review taken from Houzz

“Very pleased with our choice to use Puryear. Very professional staff, weekly status calls from the office. The construction was fast and the quality of the work is beyond compare. We are very pleased and I would highly recommend them.”

mhoover_01

Review taken from Houzz

“We love our pool!! Roger did a great job designing it. Our backyard isn’t large however he was able to design a pool that utilized all the available space and it turned out larger than we thought could be done, which was a great Bonus! During construction Charlie was on top of everything and always kept us updated on what was happening each day and addressed any questions we had immediately. We had heard stories that building a pool would be a nightmare however that was not the case with our pool; overall construction was fast, efficient and problem free. Thanks for the great experience!! We definitely recommend Puryear Pools to anyone looking to build a pool.”

Tina & Shawn Foulks

Review taken from Houzz

“Puryear built our pool and did a great job – Our yard was a mess and it had a huge drop off and we were not sure how we would make it work. When we first met with Billy Sullivan, he drew a design that we liked but just didn’t think it would work for our needs. So, he went back and came up with a new idea and the outcome is absolutely STUNNING!!! He listened to what I wanted and made it happen. So happy…. Thank You Billy!!!!!

Kenny and his guys did an awesome job of communicating each step and what was coming up the next day. All the crews worked so hard and through some of the hottest days of the year and still did an AMAZING job. They were very nice and respectful of our property.
You started digging our pool on August 4th and I was able to swim on September 6th – Now that’s fast. Everything seemed to go smoothly.

The guys that did the rock work were OUTSTANDING – it is a true art form to take a pile of rubble and make it into a masterpiece, they also wanted to make sure it was beautiful and what we wanted.

We also had landscaping done from Vivid – Regina and Brian are great to work with. They had our sprinkler system up and running and sod laid in our whole back yard (and some of the front) in 2 Days – INCREDIBLE.

You should be very proud of the TEAM’S you have in place that represent Puryear Custom Pools – that is what makes a successful business.”

Melissa Thweatt

Review taken from Houzz

“It was a pleasure doing business with Puryear Custom Pools.
The staff kept us informed of what to expect on each phase of the construction, before work began.

Brandon Cooper, our design consultant, was very pleasant to work with. He was able to meet our expectations by designing a great pool based on our needs and desires. James Antonio, the on-site project manager, was extremely committed to address any construction issues and was very helpful answering all of our questions throughout the building process. During Pool School, Abel Rubio did a great job explaining the features of the filtration system, as well as how to maintain its components and how to appropriately monitor the chemical levels in the water. Both, James and Able, continue to make themselves available to answer any questions I might have.

My wife and I are very pleased with the finished product and would highly recommend Puryear Pools to our friends.”

Jamtze

Review taken from Houzz

Positive: Quality

“Puryear built my pool almost 10 years ago and it’s been awesome. They build an awesome product. They also service it quarterly.”

David Morgan

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“We are extremely pleased with our choice to use PurYear for our custom-built pool. We contacted three companies for quotes. PurYear had the best customer service. Alex spent over two hours with us to review designs, materials, the build process before we ever committed. Before construction started, Tom contacted us to introduce himself and the consistent communication continued throughout the entire process. We had weather delays but always felt informed and a priority. Even after, Alisa continues to check on us! Lately, rare to find a company this dedicated to quality products and service! Thank you!!”

Voshon Lyons

Review taken from Google

Positive: Quality, Value

“Puryear was the easy choice of the three well established and highly rated pool builders we contacted to design and build our pool. Our designer listened to what we wanted and had in the budget then blew us away with more pool for our money than the other two, hands down. Selecting the elements, material and equipment was an interactive and fun experience, not a high-pressure sales pitch. Our project manager went above and beyond during the building process. We were kept informed on what to expect and when to expect it. Working from home due to Covid, we watched every step of the process as they built our beautiful pool, so we saw the quality and craftsmanship first hand. We are very satisfied with the entire process and recommend Puryear (local & family owned too) without hesitation.”

Jeff Turner

Review taken from Google

Positive: Professionalism, Quality, Responsiveness, Value

“Puryear built our pool and they also provide weekly service. They recently had to make some repairs caused by the week-long ice storm and we were very impressed. They communicated well, had a plan in place to get everyone up and running, and executed the repairs very well. We were so impressed at how well they navigated what must have been an overwhelming event for the pool service industry. Thanks, Puryear for taking such great care of your customers.”

Jason Thurman

Review taken from Google

“Puryear was the best choice among the pool builders we asked to bid. We are glad we did because from start to finish the experience was great. Alex had a great design and Guy did a great job of communicating the build process. To top it all off during this winter storm Puryear communicated asap to me and had me back and running in no time. Kyle and James were awesome! They were quick, courteous and answered my questions. Thank you, Puryear Team.”

Alfonso Aguirre

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“We recently moved to a new home and wanted to have a pool built. After requesting references, we chose five companies to give us estimates. Puryear was by far the best designed, presented and economical choice. They started early, consistently finished each stage on or ahead of time and our foreman, Mickey, always made us feel comfortable about each phase of production. We love our pool and have received many compliments. Our designer, Alex, was able to tune into just what we wanted and gave us a beautiful addition to our property. Our summer has been a pleasure with our Puryear pool!”

LINDA STUDER

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“We had our Puryear pool put in last spring. It has truly been a blessing. We use to NEVER go in our backyard. Now we are out their all the time! We eat dinner and EVERY night I go sit outside. I love hearing the sound of the water from our water features. Thank you so much for helping us create the perfect quiet place in our yard. I can never thank you enough.”

Jana Mueller

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“We built our pool last year and it was nothing short of a great experience. Derek was fantastic to work with and was super patient with my all-over-the-place ideas and changes. He made sure the design was exactly what I wanted and was super accommodating, as well as knowledgeable. Mickey was our construction manager and we adored him. Such a sweet and friendly soul. He did an excellent job managing the project and became like family. If we ever need to build a pool again, we will 100% choose Puryear. Highly recommend!”

Stevie Pendergrass

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Puryear Custom Pools has been the best experience i have heard of and been through for end-to-end pool construction. From Michelle designing our beautiful oasis to Guy guiding us every step of the way and Matthew bringing us over the finish line. I wouldn’t go with anybody else. My Family will have memories forever and I can only thanks Puryear for everything. Dollar for Dollar, pound for pound, nobody can beat them. I work in customer service and this company epitomizes top notch service. Well done team! I recommend them to all my friends and family, and wouldn’t go with anybody else.”

Chris Blanchard

Review taken from Google

“The Puryear Co did a great job with design, building, and follow up on our dream pool and spa. We had a lot or challenges along the way and they were capable of handling them all. We can’t be more pleased and highly recommend Puryear to anyone that is considering a pool. We also upgraded to an inground cleaning system and the Eco Finish bottom with lifetime guarantee. We are really pleased with those and how clean and great our pool looks with very little effort.”

Reid Donaldson

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Puryear built our pool four years ago and has maintained it for the last two. We have been thrilled with their service and their response time when an issue arises. Their employees have always been incredibly kind and knowledgeable. The times that we have needed something replaced they have gone out of their way to make sure they offer economical solutions. I appreciate them and the level of service that they have continuously provided is 5 stars!”

Jenni Ashcroft

Review taken from Google

“What a great experience in dealing with Puryear. Steve our salesman who took our ideas and designed our dream pool. Tim our builder, communicated and explained everything to us through the construction process. Great job Tim! Additional thanks to Brandon for “pool school”. A big all around Thank you to everyone at Puryear.”

Stephen Bernier

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“We selected Puryear to do a complete renovation of our older pool and spa. John was such a pleasure to work with – he’s honest, direct, responsive and accountable. He was able to expedite our project and we were able to enjoy our new pool much sooner than we expected, which was wonderful! You can tell that John and the Puryear team really know what they’re doing– their masons, plaster techs, etc were all top notch. We are so pleased with the finished product and look forward to lots of hot summer days spent in our new pool”

Lindsay Bradford

Review taken from Google

Positive: Professionalism, Responsiveness, Value

“A REAL snowstorm for the first time in ten years? Sounded kind of exciting until the power went out. A rolling black out wasn’t a big deal, but as the hours ticked by and we helplessly watched our pool freeze over, we became concerned about the extent and the price tag of the damage. One of the things that made us feel better was Puryear posting tips on Facebook and emailing suggestions. We decided to reach out to them and request a repair appointment, conveniently available online. Two days later (days, not business days), we had already heard from them with a repair date and time. My husband and I were impressed with the system they already had in place to get the repairs done and their communication. When I spoke to them on the phone, the repair team was upbeat and positive, which speaks volumes given the number of phone calls they must be receiving and hours that they are working. We were lucky and Jason, the owner, called us as he happened to be in the neighborhood and came over and fixed it. Within a few hours, we were up and running and at a fair price too!”

Keri Redford

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Having our pool built by Puryear was one of the best decisions we made when planning our new home. They were professional and listened to our design ideas; they added to them to make it even more special. The process was easy. We received daily emails with dates for each portion of the build. They stayed on track. The crews were kind and kept things neat and clean. The finished product was perfect. We would definitely use them again.”

Marty Knott

Review taken from Google

Positive: Professionalism

“It is well known that in the state of Texas we suffered serious frigid weather that unfortunately damaged the majority of pool equipment in many areas. I contacted Puryear Pools service department and they immediately responded with a confirmation email advising me of the date in which a repairmen would respond. Upon arrival the servicemen repaired all the damaged equipment with new parts and prior to leaving they ensured that everything was running fine. The service department and the repairmen were absolutely professional during the entire process. I am totally satisfied with the experience at Puryear Pools.”

Cristino Felix

Review taken from Google

Positive: Professionalism, Quality, Responsiveness, Value

“Just want to give a Big Texas Shout Out To Puryear Pools: If you are looking to have an inground pool put in, you should absolutely consider Puryear Pools.… These guys are absolutely awesome. Outstanding professionals, from Alex the pool designer to the project supervisor Mickey and of course the pool technicians. They provided wonderful and quality service and were very responsive to all my questions during the construction and afterwards. They even provided me with daily schedule updates as to the construction progress and upcoming activities. They were a very knowledgeable in the pool business and the quality of their work is outstanding. They certainly exceeded my expectations. My family and I will enjoy this pool for years to come. I highly recommend Puryear Pools!!”

Dave O

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Puryer built our pool and we were extremely satisfied with the entire process. We have recommended them to multiple friends who have used them and are equally satisfied. After the recent freeze, Puryer was responsive and repaired our equipment the same day that they arrived. Again, extremely pleased.”

Doug D

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Puryear Custom Pools was amazing from start to finish. Professional, friendly, helpful, fast and efficient. Should I ever need to build another pool, I wouldn’t even think about shopping around elsewhere! I’ve heard friends and family go through nightmares with pool installation and I am happy to say that I never had a day of frustration. Best pool company around with excellent customer service!!”

Megan Hart Gryczkowski

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“I absolutely LOVE Puryear’s Service Department! They have worked tirelessly to get all of their customers back up and running from the freeze damage! I’ve had both Dom and William out here to repair my system and both were professional and extremely knowledgeable about their work. They both explained the problem and did not try to sell me parts and equipment that weren’t needed. I can’t tell you how much I appreciate the work these guys do! They are honest and upstanding individuals! I am definitely a customer for life!”

Cassidy Jewell

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“I am a real estate agent and had a client that had several pool repairs that needed to be made during the option period and their regular pool company dropped the ball many times, so much so that we had to extend the option period. I called Dustin at Puryear Pools and they were amazing! Worked my client in during one of their busiest times, assessed the pool and made all repairs just in time, and there were several! They were punctual, professional, knowledgeable and honest. They went above and beyond to help us get through a stressful option period. I cannot recommend them enough! I HIGHLY recommend Puryear Pools for all of your needs!”

Jana Stidman

Review taken from Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Puryear Custom Pools has apparently been building pools for some time as they are familiar with the ins and outs of design and building of custom pools and backyard patios. From the very first meeting, they worked together as a team to keep the momentum rolling forward. There were few surprises and lots of varying but difficult work. They stayed true to their estimate. They were very flexible to my needs and covered details I wouldn’t have thought to ask about. There was a very good working relationship with them that I felt good about and they always tried to do things the right way to avoid problems that may arise. If you choose them for your pool, you will get a trusted builder that is confident in what they’re doing and will create the pool you want.”

Aaron Stubenazy

Review taken from Google